Toll Logistics (Asia) Limited Vacancies Team Leader, Export

Toll Logistics (Asia) Limited is looking for new potential candidates to fill in for Team Leader, Export position. If you currently looking for new education sector job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Job Description
We are looking for an experienced Team Leader to join our Operations function based in Bayan Lepas, Penang.
As the Team Leader, you will:
  • Consistently meets customer service standards
  • Troubleshoot and resolve non-routine or complex issues / escalations.
  • Supports and engages team members to deliver team requirements by working together
  • Communicating with oversea customers via telephone and email weekly or monthly
  • Prepare daily KPI report and monitor backlog of team members
  • To prepare monthly headcount report
  • Supervise and develop team through learning & development, coaching, feedback & reviews.
  • Ensure all the process in line with Standard Operating Procedure.
  • To train new staff of daily operation requirements for 1 month
  • To manage and schedule workforce during peak period
  • Performs other position related duties as specified by management
To be successful in this role, you will need:
  • At least Bachelor’s Degree/post graduate diploma/professional degree in any field
  • At least 3 years of working experience in Freight Forwarding industry
  • Previous International logistics experience a benefit
  • Good verbal and written communication skills in English
  • Good in using Microsoft Office application such as excel and word
  • Export experience
  • Familiar with EDI Cargo wise/CW1 as well as Freight Forwarding operations
  • Experience in people management, good motivation and team building influence skills
  • Strong customer focus and with a strong team ethic
  • Able to work independently and under pressure with minimum supervision
  • Analytical and organized, ability to focus on details and compare data
  • Good motivation, team building and influence skills
  • Must possess excellent time management skills to manage high volume in a fast-paced environment

Company Overview

Toll Group, part of Japan Post, is the Asia Pacific region’s leading provider of logistics services. Founded in Australia in 1888, Toll has since grown to become a global integrated logistics provider. In May 2015 Toll began operations as part of Japan Post. Toll’s second-to-none capabilities and global reach help provide customers with logistics solutions capable of serving the most comprehensive global supply chains.

How To Apply

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